At be99, your privacy is not a checkbox — it is a core commitment. This Privacy Policy explains exactly what personal data we collect from players across Pakistan, how we use it, who we share it with, and how we keep it safe. We believe you deserve full transparency about your data at all times.
Six principles that guide how be99 handles every piece of personal information you share with us.
be99 tells you exactly what data we collect, why we collect it, and how long we keep it. No hidden processing, no ambiguous language — just clear, honest disclosure in plain English.
All data transmitted between your device and be99's servers is protected by industry-standard TLS 256-bit encryption. Your account details, payment information, and identity documents are stored on secured, access-controlled infrastructure.
be99 only collects data that is genuinely necessary to operate your account, process your PKR transactions, and meet our regulatory obligations. We do not collect data for data's sake.
You have the right to access, correct, and request deletion of your personal data held by be99. Submit a data request at any time by contacting our support team, and we will respond within the timeframes required under applicable law.
be99 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate and improve your be99 experience and to fulfil our legal obligations.
be99 operates under an international gaming licence framework and complies with all applicable data protection requirements, including KYC and AML obligations relevant to online gaming platforms serving Pakistani players.
This Privacy Policy ("Policy") describes how be99 ("be99", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("Player", "you", "your") who access and use the be99 website at be99.games and all associated gaming, sports betting, casino, slot, and entertainment services offered thereon.
be99 is designed and operated primarily for English-speaking players based in Pakistan. We understand that the privacy of our Pakistani player community matters deeply, and we are committed to handling your personal data with the highest standards of care, transparency, and security.
By registering an account on be99, making a deposit, or otherwise using our platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside be99's Terms & Conditions and Responsible Gaming Policy.
be99 collects the following categories of personal data from players. The specific data points collected depend on how you interact with our platform and the stage of your account lifecycle.
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, phone number, residential address (city/province) | Account communication, transaction alerts, support |
| Financial Data | JazzCash/EasyPaisa account numbers, HBL/UBL/Meezan Bank account details, deposit/withdrawal history, PKR balance | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Gaming Data | Bet history, game play history, bonus usage, win/loss records, responsible gaming tool usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Document Data | Copies of CNIC, passport, utility bills, bank statements (uploaded for KYC) | Identity verification, regulatory compliance, AML obligations |
| Marketing Data | Promotion preferences, email/SMS opt-in status, bonus claim history | Personalised offers, marketing communications (where consented) |
The majority of the personal data be99 holds about you is provided directly by you at various points during your use of the platform, including during account registration, KYC document submission, deposit and withdrawal requests, bonus claim forms, responsible gaming tool activation, and communications with our support team.
When you visit and interact with the be99 website, certain technical data is collected automatically through the use of cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, pages visited, time spent on pages, and in-session behaviour patterns. This data helps be99 detect fraud, prevent account takeovers, and continuously improve platform performance.
be99 may receive data about you from third-party service providers in the ordinary course of operating the platform, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction status, identity verification service providers who assist with KYC checks, and game providers whose software is integrated into the be99 Casino and Slot lobby.
In limited circumstances, be99 may supplement the information you have provided with data from publicly available sources, such as sanctions lists, politically exposed persons (PEP) registers, or adverse media databases, where required as part of our AML and compliance obligations under our international gaming licence.
be99 uses the personal data we collect for the following purposes:
be99 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
be99 shares your personal data with carefully selected third-party service providers who assist us in operating the platform. These providers are contractually bound to process your data only on be99's instructions and to maintain appropriate security standards. Categories of service provider include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), identity verification providers, game software providers integrated into the be99 Casino and Slot lobby, cloud hosting and data centre providers, and customer support platform providers.
be99 may disclose your personal data to its licensing authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where required to do so by applicable law, court order, or as necessary to protect the rights and safety of be99, its players, or third parties. be99 will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of be99's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and will be given the opportunity to close your account if you do not wish your data to be transferred.
be99 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying our legal, regulatory, accounting, and reporting obligations under our international gaming licence.
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years following closure (regulatory requirement) |
| Financial Transaction Records | Minimum 5 years from date of transaction (AML compliance) |
| KYC Documents (CNIC, passport) | Duration of account plus 5 years following closure |
| Gaming / Betting History | Duration of account plus 2 years following closure |
| Marketing Preferences | Until withdrawal of consent or account closure |
| Technical / Log Data | 12 months rolling retention |
| Support Communications | 3 years from date of communication |
Following the expiry of the applicable retention period, be99 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
be99 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational security measures to protect your information against unauthorised access, loss, alteration, disclosure, or destruction.
Cookies are small text files placed on your device when you visit a website. be99 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform, remember your preferences, maintain session security, and analyse how players use our services.
You can control non-essential cookies through the cookie preference centre accessible on the be99 website. You may also configure your browser settings to block or delete cookies, though please note that disabling strictly necessary cookies will affect the functionality of the be99 platform and may prevent you from accessing your account.
As a be99 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe consistent with applicable data protection law.
be99 is strictly an adults-only platform. No person under the age of twenty-one (21) years is permitted to register an account, make a deposit, or participate in any gaming or betting activity on be99. be99 does not knowingly collect personal data from individuals under the age of 21.
If be99 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data of the underage individual to the extent permitted by our regulatory obligations, and report the matter to the relevant licensing authority where required.
be99 operates under an international gaming licence framework and may store and process your personal data on servers located outside of Pakistan. Where your personal data is transferred to or processed in a jurisdiction other than Pakistan, be99 will ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Such safeguards may include contractual data protection clauses with third-party service providers, requirements that service providers maintain ISO 27001 or equivalent information security certifications, and restrictions on onward transfer of your data without be99's prior written authorisation.
be99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this Policy, be99 will notify registered players by email and will post a prominent notice on the be99 website with a revised "Last Updated" date before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how be99 is protecting your data. Continued use of the be99 platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you may close your account in accordance with the account termination provisions in be99's Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way be99 handles your personal data, please get in touch with our Data Support team. We are available around the clock to assist Pakistani players with any privacy-related matters.
For responsible gaming related requests, including self-exclusion and deposit limit activation, please visit the Responsible Gaming page or contact support with the subject line "Responsible Gaming Request" for priority handling.
Your privacy is protected. Your data is secure. Now enjoy Pakistan's favourite cricket betting, live casino, and slots experience — all in PKR with local payment methods.